Privacy Policy

Who we are

ADVARO Test & Tag is an owner-operated test and tag business based at 58 Bungle Bungle Crescent, Harrison ACT 2914. You can contact us at info@advaro.com.au or 0494 816 871 about anything in this policy.

What we collect

We only collect personal information that you choose to give us. If you submit the quote request form on this site, that is:

• Your business or organisation name
• Your contact name
• Your phone number and email address
• Your suburb or location
• The approximate quantity of items you need tested
• Your preferred service date, if you provide one
• Any additional notes you choose to include

If you call or email us instead, we hold whatever information you give us in that call or message.

Why we collect it

We use this information to prepare your quote, arrange and carry out testing, keep your testing records and asset register, contact you about your booking, and let you know when equipment is due for retest. We do not sell your information, and we do not use it for advertising.

Cookies and analytics

This website may use Google Analytics to understand how visitors find and use the site — for example which pages are visited and whether the quote form was used. Google Analytics sets cookies and collects usage data in accordance with Google's privacy policy. We use this only in aggregate to improve the website; we do not use advertising tracking, and we do not build an individual profile of your visit.

Third parties

Some parts of this site are served by other companies, which means those companies receive technical information such as your IP address when the page loads:

• Vercel hosts this website and keeps standard server logs.
• Google Mapsprovides the map embedded on the contact section. Google's own terms and privacy policy apply to that embed.
• Unsplash and Pexels serve some of the photography on this site.
• Resend delivers quote request form submissions to our inbox.
• Google Analytics measures aggregate site usage, as described above.

We do not otherwise disclose your personal information to anyone else, unless you ask us to or we are required to by law.

How we store it

Quote enquiries are delivered to our email inbox and kept with our business records. Testing records are kept so we can provide your compliance history and schedule retests. We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access.

Accessing or correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@advaro.com.au and we will respond within a reasonable time. If you are not satisfied with how we have handled your information, you can raise it with the Office of the Australian Information Commissioner.

Changes to this policy

If we change how we handle personal information, we will update this page and the date shown at the top of it.